Gmail + Outcraft AI
Allow Outcraft AI agents to send personalized emails and use email context in follow-up workflows.
Overview
Outcraft AI connects with Gmail to support personalized email communication alongside voice, SMS, and messaging workflows. Use Gmail to send follow-ups, continue conversations, and make AI outreach feel connected to the customer’s previous communication history.
What it is
Gmail is Google’s email service for sending, receiving, and organizing messages. With Outcraft AI, Gmail can be used as an outbound and contextual channel for AI-assisted customer and prospect communication.
How to integrate
Authorize Gmail access for the relevant mailbox or sender identity.
Define what the AI agent can send, read, or use as email context.
Configure approved email templates, follow-up rules, personalization fields, and handoff criteria.
Set consent, compliance, and sending limits before launching email workflows.
Test sample conversations and email delivery before using Gmail with live prospects or customers.
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