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Every Plan. Half the Price.
Get 50% off any Outcraft plan this Black Friday and start recovering the revenue your store is losing today.
Recover More Abandoned Checkouts with AI Calls
Outcraft calls your shoppers within minutes of drop-off, finds out what stopped them, solves it in a real conversation, and sends a checkout link they can use on the spot.
Outcraft AI lives in every channel
- Voice
- iMessage
- SMS
Hear How a Simple Question Turns into a Successful Checkout
Show transcriptHide transcript
- AI agentLet me ask, are you mainly considering waiting to see if it goes on a bigger sale, or are you maybe looking at any other options or competitors out there?
- ShopperI don't know what I'm doing, to be honest.
- ShopperI mean, I have a Sensate as well that I was using before, but I just don't find it as convenient, because you have to do more of a meditation when you're using it.
- ShopperSo when I saw the price to replace it, I thought it was in Canadian and I was gonna do it, but once I realised it was US dollars, I was like, no.
- ShopperI'm just not really able to replace it at this time with that price.
- AI agentHm, yeah, that totally makes sense.
- AI agentSensate is a good device, but like you said, it's kind of tied to meditation.
- AI agentYou pretty much have to lie down and set time aside, whereas you can just wear this any time, like after a workout, during work, or even on the go.
- AI agentThe hands-free thing really makes it easier to fit into daily life, and that's why a lot of people, even pro athletes, stick with it for their routine over the long run.
- AI agentI get that the US pricing plus the exchange rate is a tough combo right now.
- AI agentOut of curiosity, if the price were a bit lower for Canadian buyers, would you want me to let you know, or are you thinking you might…
- ShopperFor sure, yeah, for sure.
- ShopperI mean, if the price was in Canadian, I would buy it right now.
- ShopperIt's just, you know how sometimes they change the currency.
- ShopperWhen I originally went on, I thought it was Canadian, and then when I went to check out and realised it was US, I was like, oh, it's like 1.5 times the price in Canadian.
- ShopperThat's why I didn't complete it.
- ShopperBut if it was in Canadian dollars, I would totally buy it.
- AI agentRight, I totally get it.
- AI agentThe exchange rate just makes a big difference, and it can be a deal breaker.
- AI agentHonestly, you're not alone.
Millions of conversations. Millions in revenue.
THE PROBLEM
Abandoned Carts Are Leaking Your Ecommerce Revenue
About 7 in 10 shoppers abandon their carts before finishing checkout: 70.22% on average, according to Baymard Institute’s analysis of 50 studies.
The usual response is three scheduled emails with discount codes.
But the fix is often one question nobody asked: about sizing, shipping dates or the return policy.
Most stores don’t have a team to ask it. Outcraft does.
LET'S COMPARE
Phone Call vs. Abandoned Cart Email vs. Discount Pop-Up
When it reaches them
Direction
Finds out why they left
Default move
Channels
Measured in
Keep your abandoned cart flow. Outcraft picks up the shoppers it didn’t convert, on a channel the flow doesn’t have.
HOW IT WORKS
From Drop-Off to Confirmed Checkout in Five Steps
Every step is measured, so there’s no guesswork.
-
01
A Checkout Is Abandoned
A shopper leaves mid-purchase, and Shopify passes Outcraft the cart, contact details and time.
-
02
The First Call Goes Out
Outcraft calls within minutes, while the shopper still remembers the order and the tab is still open.
-
03
A Real Conversation Happens
The agent asks what stopped the purchase and the shopper answers. It’s a real-time conversation, not a script.
-
04
Issues Get Solved on the Call
Shipping costs, delivery dates, sizing and returns: Outcraft answers using your catalogue and store policies.
-
05
The Checkout Is Completed
Outcraft texts a checkout link by SMS or WhatsApp, and the shopper completes the order while still on the call, or minutes later.
SUCCESS STORIES
Hear What Our Customers Say
Acentecom recovers $70K+ in monthly revenue from abandoned carts with Outcraft AI.
BEFORE YOU ASK
Things Ecommerce Brands Ask Us Before Saying “Yes” to Outcraft
What Do You Mean by “Abandoned Checkout Recovery”?
Shoppers often enter their details on the checkout page but leave without paying. That’s an abandoned checkout.
Recovery means reaching that shopper and helping them complete the order. Outcraft calls within minutes, finds out what stopped them, solves it, and sends a checkout link by SMS or WhatsApp during the call.
Will My Customers Be Annoyed by the Call?
Rarely. In Outcraft’s own data, 1.7% of connected shoppers were annoyed, while 42.7% said “thank you.”
What If Shoppers Can Tell It’s AI?
Most shoppers don’t realize it’s AI, and only about 3% ask. What they care about is getting their problem solved, not who solves it.
Can It Handle Objections?
Yes. Shoppers who raise questions about size, price, discounts or delivery tend to convert better once those questions are answered. Outcraft responds based on the conversation and your catalogue, not a written script.
Isn’t This Redundant with Our Email and SMS Flows?
No. Your email and SMS flows stay. Outcraft picks up the orders those flows don’t convert, on a channel they don’t have. Shoppers are more likely to answer a call than open the third email in a sequence.
Every Abandoned Checkout Deserves a Phone Call
Bring one week of abandoned checkouts. We’ll show you what a phone call recovers.